Job Description

Delta Hearing is a privately-owned Audiology practice in Sarasota, FL (Bradenton, FL). We have been helping patients in our community for many years and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible. We pride ourselves on building personal connections with our patients, and always providing the highest level of hearing care.

We are looking for someone who wants to be part of a warm and caring team to provide exceptional patient experience! The patient care coordinator is the first point of contact for the patients, creating a warm, welcoming first impression is essential.

We want you to bring your passion, skills, and drive to help patients while creating “wow” experiences at every visit!

Schedule/ location: M-Thurs. 8:15-5PM -Monday-Thursday, 8:15-3PM-Friday in Bradenton, FL.

What You Will Do:

• Greet patients professionally face to face as well as on the phone.
• Schedule appointments for 3 providers
• Check patients in and out, collecting payments as needed.
• Administrative office duties.

• Verifies insurance and completes necessary paperwork to ensure that all hearing aids are delivered in a timely fashion for each appointment.
• Manages inventory by communicating with vendors.
• Participates in ongoing training and development through weekly conference calls and onsite/offsite classes.
• Maintains patient privacy in compliance with HIPAA federal guidelines and practice policies.
• Executes the appointment reminder process with pre-calls at 24 and 72 hours prior to appointment.
• Database Management
• Run daily, weekly, monthly reports

What You Will Need:

• Good computer skills
• Prior Medical Office experience is a plus. Sarasota or Bradenton candidates preferred.
• Ability to multi-task.
• Organizational skills.
• Excellent communication skills both verbal and written.
• Team player
• Great patient care

What We Offer You:

• Guaranteed hours and schedule
• Paid Holidays
• Paid time off
• Competitive hourly rate
• Monthly office bonus
• Paid dental and vision insurance

**TRAINING PROVIDED (8-10 WEEKS)**

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