We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...hours/week), hybrid schedule**Responsibilities:**+ Manage, track, review, and maintain GMP-related documents within the QMS, primarily... ..., etc.), demonstrating professionalism and adaptability in a remote environment.**Qualifications:**+ 4+ years of experience in document...
...Required Qualifications Experience: 10+ years of hands-on experience as a Business Analyst within the Salesforce ecosystem. Deep Platform Knowledge: Expert-level understanding of Salesforce capabilities, limitations, and best practices (Security model, Automation...
...commitment to superior customer service? If so, we have an exciting opportunity for you to join our highly skilled and motivated team at Chick-fil-A! Chick-fil-A, America's #1 fast food restaurant, is seeking enthusiastic individuals to join our team as Team Members. As a...
...host. Must be personable and have great phone etiquette. Opentable experience would be great. Please apply in person at 4120-B Cox Rd. Glen Allen, VA 23060 Monday-Friday between 2pm-4pm. You can also apply online at: You can also respond with your resume....
# Design and develop engaging graphics, illustrations, and marketing materials (digital & print). # Create wireframes, prototypes, and UI mockups for websites and mobile applications. # Collaborate with developers, marketing teams, and product managers to understand...