Job Description

Revenue Cycle Manager

Location: Chelsea, MI or Grand Rapids, MI | Hybrid

Schedule: Exempt, 32 hours/week with potential to increase to 40 hours/week

Lead a high-performing revenue cycle team while ensuring accurate, efficient, and compliant billing and collections across Brio Living Services’ communities.

Why You’ll Love Working Here:

• Competitive compensation packages
• Up to 6 weeks of flexible time off, 6 paid holidays, 2 floating holidays
• $500 Team Member Referral bonus program
• Growth opportunities: tuition reimbursement, educational scholarship program
• Mileage reimbursement for work-related travel

What you’ll do:

As the Revenue Cycle Manager, you will oversee and optimize all revenue cycle operations, including billing, collections, and reporting. You’ll lead a team, drive continuous improvement, and partner with clinical and operational leaders to streamline workflows and enhance data accuracy.

Key Responsibilities:

• Lead and optimize billing, collections, payment posting, and reporting
• Monitor KPIs, resolve past-due accounts, and drive process improvements
• Develop policies, workflows, and best practices to ensure accuracy, efficiency, and compliance
• Oversee system usage (including PCC/Inovalon) and leverage data for strategic decisions
• Provide leadership, coaching, and performance management for the revenue cycle team
• Maintain compliance with regulations and facilitate ongoing staff training
• Foster strong collaboration and customer service across internal teams

What you’ll need:

• Bachelor’s degree in accounting, Finance, or related field
• 8+ years of progressive billing or revenue cycle experience (preferred)
• 4+ years of supervisory or management experience (required)
• Healthcare revenue cycle experience required (SNF, Home Health, or Hospice)
• PointClickCare experience strongly preferred; Inovalon experience a plus
• Strong analytical, leadership, and communication skills
• Ability to work a hybrid schedule with presence at Grand Rapids or Chelsea as needed

About Brio Living Services:

Brio Living Services is dedicated to creating vibrant, supportive communities for our residents. We value teamwork, respect, and compassionate care — and we’re looking for talented individuals to help us grow and innovate.

Accessibility Support:
Brio Living Services is committed to offering reasonable accommodations to applicants with disabilities. For assistance, please contact loveyourcareer@mybrio.org .

Equal Opportunity Employer:
Brio Living Services provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics.

Req #10405

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