Front Office/Patient Access Coordinator - PRN Days Job at ProCare - Fairfield Emergency Room, Cypress, TX

L3lva2ExVlYrakpMZWhkZHAyMEV1Y3c9
  • ProCare - Fairfield Emergency Room
  • Cypress, TX

Job Description

The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. 

RESPONSIBILITIES:

  • Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations.
  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service.
  • Obtains complete and accurate demographic, insurance and financial data to complete registration.
  • Updates and maintains patient database according to established procedures.
  • Completes and balances all daily transaction paperwork.
  • Maintains an open line of communication with all team members.
  • Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent is required; some college is preferred.
  • Minimum of two years of face to face customer service experience is required.
  • Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course.
  • Experience providing customer service to patients and their families is preferred.
  • Experience working in an Emergency Department is preferred.
  • Experience working with patient records and charts and an understanding of insurance plans is preferred.

SKILLS AND ATTRIBUTES:

  • Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers.
  • Must be self-driven and possess the ability to work in teams with minimal daily supervision.
  • Ability to work in a fast-paced, professional environment.
  • Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in Microsoft Office is required.

Job Tags

Relief, Work at office,

Similar Jobs

EssilorLuxottica Group

$15/hr Sales Associate Job at EssilorLuxottica Group

 ...Requisition ID:904445 Store # :009381 Sunglass Hut TSA Position: Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. Youll find a dynamic space with endless possibilities to grow your career. We are... 

Electric Boat

AFC Welder-Fitter/Fabricator Job at Electric Boat

 ...Responsibilities for this Position AFC Welder-Fitter/Fabricator US-RI-North Kingstown Job ID: 2025-16678 Type: Full-Time...  ...mechanized pulse/spray welding processes along with shipfitting/metal fabrication functions. Duties include but are not limited... 

WebMD

Data Integration Lead Job at WebMD

 ...technical teams to enable seamless data exchange between electronic health records (EHRs), client systems, and Ignites platforms. This...  ...s degree in Computer Science, Information Systems, Health Informatics, or related field (or equivalent experience).~5+ years of... 

Bay Bluffs - Emmet County Medical Care Facility

Registered Nurse (RN)/LPN-Part Time Job at Bay Bluffs - Emmet County Medical Care Facility

 ...Bluffs- Emmet County Medical Care Facility is currently seeking nurses with geriatric, end of life and/or palliative care experience....  ...rehabilitation to long-term and dementia focused care, and End of Life/Hospice care. We are looking for compassionate, hardworking people to... 

Barr Express

FedEx AVP Delivery Driver Job at Barr Express

 ...FedEx AVP Delivery Driver Twinsburg, OH Barr Express is looking for FedEx Alternative Vehicle Program Delivery Drivers...  ...Average drivers earn $100-$300 per day Schedule: Full-time and part-time available Start your day after 10AM Requirements:...