Job Description

Parts Counterperson – Family-Owned Dealership | Acton, MA Acton Ford is looking for an experienced, energetic Parts Counterperson to join our busy and growing parts department.We’ve proudly served our community for over 30 years, earning a loyal customer base and a reputation for doing things the right way — no corporate runaround, just honest work and respect for our employees and customers alike. If you’re a seasoned professional who’s ready to leave behind big-dealer politics and put your experience to work in an environment where you’re valued, supported, and respected, we’d love to meet you. What We Offer * Competitive hourly pay with overtime and monthly sales bonuses * No evening hours, rotating Saturdays, and never on Sundays * Comprehensive medical, dental, and vision coverage * Basic life insurance and 401(k) with company participation * Paid vacation and sick time * Employee discounts on parts and service What You’ll Do * Assist retail, wholesale, and internal customers with parts sales and inquiries * Utilize electronic parts catalogs and manufacturer systems to identify and source correct parts * Work with the Parts Manager to locate and order parts not currently in stock * Process special orders and track delivery timelines * Keep customers informed on order status and notify them when parts arrive * Maintain accurate invoices and paperwork for all transactions * Support fellow counter and stock staff as needed * Communicate clearly and professionally with both staff and customers * Follow all company safety and compliance policies What We’re Looking For * High school diploma or equivalent required * Automotive parts experience strongly preferred * Strong computer proficiency and comfort with electronic cataloging systems (CDK or similar platforms a plus) * Knowledge of vehicle systems and components to accurately identify and match parts * Friendly, customer-focused personality with excellent communication skills * Ability to stay organized in a fast-paced environment * Professional appearance and solid work ethic * Valid driver’s license and good driving record * Ability to lift up to 50 lbs. to shoulder height Join a dealership that’s built its success on people, not pressure.If you take pride in your work and want to be part of a team that feels like family, apply today

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