About Milevista
Milevista is a creative agency dedicated to helping brands deliver impactful campaigns and experiences. We are looking for a Customer Service Assistant to support our clients and internal teams by ensuring smooth communication and excellent service.
Job Summary
The Customer Service Assistant will help manage client inquiries, provide support to the customer service team, and ensure that clients receive timely and accurate information. This is an entry-level role perfect for someone organized, professional, and eager to learn.
Key Responsibilities
Assist with resolving client issues and escalating them when necessary
Maintain accurate records of client interactions and requests
Help prepare reports, documentation, and client correspondence
Support the customer service team with administrative tasks
Communicate effectively with internal teams to ensure client needs are met
Assist in tracking and monitoring client satisfaction and service metrics
Qualifications
High school diploma or equivalent (associate or bachelors degree preferred)
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Proficiency in Microsoft Office or Google Workspace
Positive attitude, team-oriented, and professional demeanor
Benefits
Competitive pay
Health, dental, and vision coverage
Paid time off and holidays
Career growth opportunities
Supportive and collaborative work environment
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